Cancellation Policy
Subscription support should stay easy to leave.
Monthly support can be cancelled anytime. To stop the next renewal, submit the cancellation request form or email [email protected] at least 48 hours before the subscription auto-renews.
How cancellation works
Give at least 48 hours before the next renewal.
To stop the next subscription renewal, submit the form below or email [email protected] at least 48 hours before the subscription auto-renews. This gives enough time to identify the account, confirm the active plan, and process the cancellation cleanly before billing runs.
- Monthly support can be cancelled anytime
- Requests should be sent at least 48 hours before auto renewal
- Use the form below or email [email protected]
- One-time launch purchases and one-time add-ons are separate from monthly subscriptions
Cancellation FAQ
Clear expectations before renewal.
Can I cancel anytime?
Yes. Monthly support plans are optional and can be cancelled anytime. The 48-hour notice window is used to stop the next auto renewal cleanly.
What if I cancel less than 48 hours before renewal?
If the renewal is already queued, it may still process. Once we match the account, we’ll stop future renewals.
Does cancellation affect website ownership?
No. The clear file ownership remains part of the model. Cancelling support does not remove your right to the website files already included with launch.